FAQ

VertaCat and SimCat represent an investment in independence and performance. Because configurations and specific needs can vary, we encourage you to download our full Pricing & Accessibility Guide for a detailed breakdown of costs and features. 

We offer multiple paths to make VertaCat and SimCat accessible, including:

• Direct Purchase: Standard payment options.

• Financing Partners: We work with healthcare-focused financing partners.

• Grant Opportunities: Access to a network of non-profit funding partners.

• Community Fundraising: Many owners have successfully used community-driven efforts like GoFundMe or local club tournaments to fund their VertaCat. 

Yes! We have a dedicated program for scheduling virtual or in-person demonstrations. 

• VertaCat vs. other adaptive golf carts: VertaCat features revolutionary Stand-On-Command technology, allowing you to stand naturally for proper swing mechanics and eye-level social interaction. This is ideal for people with significant mobility issues, especially paraplegic golfers.

• Capability: VertaCat handles 17-degree slopes and all-terrain conditions (sand, rough, woods) that standard carts can’t.

The technology used in both VertaCat and SimCat can help facilities become ADA compliant, and the SimCat is specifically sized to fit within standard simulator bays and ADA-compliant indoor spaces.

The VertaCat can fit in the back of most standard-sized minivans or SUVs without requiring specialized lift systems. However, we encourage measuring your vehicle’s available space before ordering to be sure.

The 58-volt Lithium Iron Phosphate battery provides a range of up to 15 miles on a single charge. This is typically enough to cover a full 18-hole round with power to spare. A dual battery pack option is available for even greater range.

Specific warranty terms for the latest models are updated regularly; for a full overview of current coverage for your configuration, please contact our support team at support@vertacat.com.

VertaCat is built for regular, durable use with commercial-grade electric motors.

• Charging: Use the smart charger for overnight charging; it is designed to work safely in both hot and cold temperatures.
• Care: Regular cleaning and basic inspections of tires and controls will keep your unit in top condition.

Shipping timelines depend on our current production volume, as each VertaCat and SimCat is made to meet the needs of each customer. Our team provides estimated delivery windows at the time of your inquiry to ensure you know exactly when to expect your delivery.

Yes. Safety is built into the engineering through our "Cat Smart" features. The VertaCat includes an automatic electromagnetic braking system that locks the vehicle in place the moment you stop, even on a steep incline. It also features a built-in accelerometer that chirps if you exceed a 17% grade and provides a faster warning at a 26% grade to ensure you stay within safe operating limits.

Unlike other mobility riders that require you to back up and "re-approach" your ball or target, VertaCat features Pivot-In-Place Positioning Technology. This allows for micro-adjustments in place, so you can fine-tune your stance or angle with precision without moving the entire unit.

No. We developed an exclusive "Friction-Free" Stand-Up Assist. It uses specially designed padded chest, waist, and knee straps that move with you as you rise. This eliminates the "jostling" and skin friction often found in traditional stand-up wheelchairs, positioning you directly and comfortably above the ball.

Yes. The high-performance joystick and six-button fingertip control panel are completely modular. They can be effortlessly switched from the right armrest to the left without the need for any tools.

The VertaCat is specifically designed to be "Golf-Green-Safe." It is equipped with three extra-wide, lightly-treaded tires that distribute weight evenly. These tires provide enough traction for hills but are soft enough to ensure they won't leave marks on even the most delicate greens.

VertaCat includes several automated safety modulations:

• Anti-Jerk Acceleration: Smooths out starts and stops for a comfortable ride.

• Fast Turn Speed Modulation: Automatically reduces your speed when making sharp turns to maintain stability.

• Closed Loop Control: Ensures the unit tracks in a perfectly straight line and reduces fishtailing on uneven terrain.

• Crawl Speed Mode: When the stand-up assist is elevated, the VertaCat automatically restricts movement to "crawl speed" for maximum safety.